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For all parts inquiries, please contact us through the form on the Contact Us page. If you have any questions, please feel free to ask! Our payment options include PayPal (3% fee if used) which we prefer but we also accept money orders and secure debit/credit card payment through Google Checkout (fees apply). Cash is accepted for local pick-up only (in Charlotte, North Carolina). Full payment is required before your order ships. We reserve the right to delay the shipment of your order until the PayPal eChecks, money orders, etc. clear.
Parts are normally shipped within 24 to 48 hours from when we receive full payment. We ship to all 50 states in the U.S.A. as well as internationally. Shipping will be through FedEx or the United States Postal Service unless the buyer has a preference. If you prefer a certain shipping carrier, insurance, signature confirmation, etc. please let us know. Different shipping speeds are also available if requested, and all shipping costs are covered by the buyer prior to the parts being shipped. Our #1 priority is to satisfy our customers so we proudly guarantee that you will be happy with your purchase, or your money back. All parts are visually inspected prior to being shipped; however we may not always spot defects.
To qualify for a refund:
Used parts: Used parts are 100% refundable as long as we receive the parts back in the same condition as originally shipped. Brand new parts: Brand new parts are 100% refundable if the seal on the box has not been broken. If the seal has been broken, these parts are 80% refundable.
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